High Quality E-cigarette Online Store

If you’re looking for high quality E-cigarette products, then visit www.vaporfan.com  

We have the best collection of E-cigarette products, including:

  • Box MODs
  • Sub-Ohm atomizers
  • Premium E-liquids
  • Heating coils
  • RBA heating wires
  • Vape accessories & much more!

Although we are located in China, we can ship worldwide for just $3

We accept payment through PayPal, Credit cards, WeChat Pay and Pay on Delivery in China!

All our products are genuine, warrantied and customer serviced.

Shop now on VaporFan.com

How to order and pay ?

You could order from us in 4 methods as follow:

1 Submit your order through our website VaporFan.com, you could checkout as guest. If you register in our website, you could save your billing and shipping info for future order.

2 Email your order to LuckyJohnFeng@gmail.com, please state clearly the goods you need, the specifications such as color option, capacity option and etc. in your letter. Please let us know the delivery info as well. 

3 Text message your order via cellphone to +86-186-160-99551, please state clearly the goods you need, the specifications such as color option, capacity option and etc. in your message. Please let us know the delivery info as well.  

4 Text message your order via WeChat to g1597666, please state clearly the goods you need, the specifications such as color option, capacity option and etc. in your message. Please let us know the delivery info as well.

Payment Option:

1 Pay online by credit card, debit card or paypal for all the customers, no matter where you are.

2 If you are in Shanghai, we could collect the payment on delivery. The currency could be RMB, USD, EUR and etc.

3 If you are in other cities in China, we could collect the payment on delivery in RMB currency.

4 Send payment by RMB(USD 1= RMB 6) to our Alipay account: luckyjohnfeng@gmail.com

5 Send payment by RMB(USD 1= RMB 6) to our WeChat(Wei Xin) account: g1597666

Warranty, Replace and Refund

Q: What is your product warranty term ?

A: We supply one week warranty for atomizer, one month warranty for battery and charger. If the product fails in this time frame, we will replace the corresponding part for you for free. No need to return the failed parts to us. We do not supply a customer satisfaction warranty at the moment. 

Q: What shall I do, if the goods is damaged in shipping when I receive it ?

A: If it is convenient for you, please take a photo and send it to our email: LuckyJohnFeng@gmail.com, we will refund your payment or send you another one by your choice, no need to return the goods back to us in this condition.
Q: What should I do, if I do not receive my goods finally ?

A: First of all, as a serious seller, we seldom have a customer who did not receive the goods before. While if you think you meet such a condition, please contact us through our contact form, we will look into the order processing and track the shipping status, then we will feed back to you in one business day. If we find out that we made any mistake in the order processing, or the parcel lost in shipping, we will refund your payment or resend you another one by your choice. Other than that, please be patient with the shipping, sometimes it may take longer time for delivery by International Economy Shipping method.

Shipping and Tracking

Q: How long time shall I expect to receive the goods ?

A: Shanghai: we could deliver the goods to your home, office, hotel, a fix meeting point in Shanghai. We usually deliver the goods in the next day of your order. If you are in a hurry condition, we could do the same day delivery specially.

   Other Cities in China: it takes 2 to 3 days for delivery by express.

   Other countries world wide:  Here is an estimated delivery time to different country.

CountryShipping TimeTracking Website
USA10 to 15 daysUSPS.COM
Canadaaround 20 days17track.net
Europe Countriesaround 15 dayshttp://intl.sf-express.com/?a=trackEn
17track.net
Italyaround 20 to 30 days17track.net
Russiaaround 10 to 20 days 17track.net
Asian Countriesaround 10 to 15 days17track.net
Australia10 to 15 dayshttp://ubismartparcel.gotoubi.com/en
Brazilaround 30 dayshttp://www.17track.net
Argentinaaround 30 to 40 dayshttp://www.17track.net
Othersvary from 10 to 30 dayshttp://www.17track.net/en

Q: How could I track the shipping ?

A: Domestic Order: You will receive the tracking No. in your order complete email. If it is by S.F. Express, you could track it through following link:

http://sf-express.com/cn/en/

If it is by Yunda Express, you could track it through following link:

http://www.yundaex.com/

If you already register in our website,you could also login to track the order directly in your dashboard.  

International Order: you will have the tracking No. in the order complete email. After 3 days( this is the time for transportation in China), you could track the international shipping status in 4 methods as follow:

1. track the parcel on the official Postal website in your country

2. If you are a registered customer, you could login the dashboard, then click the link to track the parcel.

3. track the parcel through this website: http://www.17track.net/en/

4. Contact us for info

Q: Which courier do you use for shipping ?

A: Domestic Shipping: We ship the goods through S.F. Express and Yunda Express in China. Sometimes, we also deliver the goods by ourselves in Shanghai.

SF Express1Yunda Express2

 

 

International Shipping: We ship the goods through SF International, SFC, China Post E-packet, 4PX and etc. to different countries world wide. The goods will be delivered by national post system in your country, such as USPS, Royal Mail, Deutsche Post, Australian Post and etc.

new shipping1

 

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Q: What should I do if the goods get lost, damaged or meet some exceptional condition in shipping ?

A: Lost: This may happen in international shipping. We have a tracking No. for all the orders more than $15. If the courier confirms that they lose the goods during transportation, we will resend you another one in this matter.In the condition that the courier does not confirm that the parcel get lost, please read the Warranty Policy.  

Damage:

If it is convenient for you, please take a photo and send it to our email: LuckyJohnFeng@gmail.com, we will refund your payment or send you another one by your choice, no need to return the goods back to us in this condition.

Other exceptions in shipping

We do not take any responsibility for other exceptional conditions in shipping, such as custom clearance, tax duty, VAT, wrong delivery address, weather impact, strike and etc.